Privacy policy
Privacy Policy
Last Updated: 10-05-2026
Welcome to TrendKart. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or interact with our website, we may collect the following types of information:
Personal Information
This may include:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely through payment providers)
- Order history
Device & Usage Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
- Referral sources
Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and analyze website traffic.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order updates and notifications
- Improve our products and services
- Personalize your shopping experience
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional emails or offers (only where permitted)
3. Cookies
Cookies are small files stored on your device that help us improve website functionality and user experience.
We use cookies to:
- Remember customer preferences
- Enable shopping cart functionality
- Analyze website traffic and performance
- Improve marketing and advertising effectiveness
You can disable cookies through your browser settings, but some features of the website may not function properly.
4. Third-Party Services
We may use trusted third-party services to operate our business, including:
- Payment gateways
- Shipping and logistics providers
- Analytics tools
- Marketing platforms
- Customer support services
These third parties may collect, process, and store your information according to their own privacy policies.
Examples may include:
- Shopify
- Razorpay
- PayPal
- Google Analytics
- Meta/Facebook Ads
We are not responsible for the privacy practices of third-party websites or services.
5. Payment Security
We do not directly store your complete payment or card details on our servers. Payments are processed securely through trusted payment providers using encrypted technology and industry-standard security measures.
6. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, misuse, disclosure, or loss.
Security measures may include:
- SSL encryption
- Secure payment gateways
- Restricted access to sensitive information
- Regular security monitoring
However, no online platform can guarantee absolute security.
7. Customer Rights
As a customer, you may have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request the deletion of your information
- Opt out of marketing communications
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
8. Data Retention
We retain customer information only as long as necessary to:
- Fulfill orders
- Provide customer support
- Comply with legal and tax obligations
- Resolve disputes
9. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
We encourage customers to review this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
TrendKart
Email: trendkart@gmail.com
Address: Sukanta Pally, Rajarhat, Kolkata, West Bengal.
Phone: 6090744728
Thank you for trusting TrendKart.