Shipping policy

Shipping Policy

Last Updated: 10-05-2026,

Thank you for shopping with TrendKart. We are committed to delivering your orders quickly, safely, and efficiently. Please read our Shipping Policy below for details regarding order processing, shipping timelines, tracking, and delivery.

1. Order Processing Time

All orders are processed within 1-2 days after payment confirmation.

Orders are typically processed:

  • Monday to Saturday
  • Excluding public holidays

Please note:

  • Orders placed on weekends or holidays may be processed on the next business day.
  • During sales, holidays, or high-demand periods, processing times may be slightly longer.

2. Shipping Methods

We work with trusted courier and logistics partners to deliver orders safely.

Available shipping methods may include:

  • Standard Shipping
  • Express Shipping
  • Cash on Delivery (if available)

Shipping availability may vary depending on the customer's location.

3. Delivery Timeframes

Estimated delivery times:

Location Estimated Delivery Time
Metro Cities 3-4 BUSINESS DAYS
Other Cities & Towns

3-5 BUSINESS DAYS
Remote Areas 5-7 BUSINESS DAYS

 

Please note that delivery timelines are estimates and may vary due to:

  • Weather conditions
  • Courier delays
  • Public holidays
  • High order volumes
  • Unexpected operational issues

4. Shipping Costs

Shipping charges are calculated during checkout.

Shipping fees may depend on:

  • Order value
  • Product weight or size
  • Delivery location
  • Shipping method selected

Examples:

  • Standard Shipping: [SHIPPING COST]
  • Free Shipping on orders above: [MINIMUM ORDER VALUE]

Any applicable shipping charges will be clearly displayed before payment.

5. Tracking Your Order

Once your order has been shipped, you will receive:

  • A shipping confirmation email or SMS
  • Tracking number and courier details

Customers can use the tracking number to monitor delivery status through the courier’s website.

If you do not receive tracking information within 4 days, please contact us at:
trendkart@gmail.com

6. Delivery Delays

While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to:

  • Courier service disruptions
  • Weather conditions
  • Government restrictions
  • Incorrect shipping information
  • High seasonal demand

We appreciate your patience and understanding in such situations.

7. Incorrect Address Information

Customers are responsible for providing accurate shipping information during checkout.

[STORE NAME] is not responsible for delays or failed deliveries caused by:

  • Incorrect addresses
  • Incomplete contact information
  • Customer unavailability during delivery

Additional shipping charges may apply for re-delivery attempts.

8. Lost or Damaged Packages

If your package arrives damaged or appears lost:

  1. Contact us within [4 DAYS] of delivery
  2. Provide your order number and relevant photos (if applicable)

We will work with the courier partner to investigate and resolve the issue as quickly as possible.

9. International Shipping (Optional)

Trendkart DOES currently offer international shipping.

If international shipping is available:

  • Delivery timelines may vary by country
  • Customers are responsible for customs duties, taxes, or import fees charged by their country

International shipping charges will be calculated during checkout.

10. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

TrendKart

Email: trendkart@gmail.com
Phone: 6290744728
Address: Sukanta Pally, Rajarhat, Kolkata, West Bengal.

Thank you for shopping with TrendKart.